As part of our Jolly Leaf Guarantee, we offer all clients who take up a paid hosting account with us a 30 day money back guarantee. Therefore, if you are not completely satisfied with the service you are being provided and you let us know within 30 days, we'll completely refund you*. To claim your refund:
*Domain names are non-refundable
- Login to your Jolly Leaf Dashboard.
- Click Support.
- Click Support Tickets.
- Click Open New Ticket.
- Enter the Subject as "Refund".
- Choose the Service from the drop down list that you would like to be refunded.
- In the Message field, please tell us why you are asking for a refund.
- Click Send.
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