How do I cancel a hosting account?

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It's always sad for us to see a customer leave. If you feel there's anything you think we can do to keep you with us, please let us know by contacting us. However, if you think otherwise, follow these instructions:

  1. Login to your Jolly Leaf Dashboard.
  2. Click Support.
  3. Click Support Tickets.
  4. Click Open New Ticket.
  5. Enter the Subject as "Service Cancellation".
  6. Choose the Service from the drop down list that you would like to cancel.
  7. In the Message field, please tell us why you are cancelling the account and confirm the domain name of the account you want cancelling.
  8. Click Send.
It can take up to 48 hours for us to process cancellation requests.

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